Public Sector Technology

Advancing New and Emerging Technologies in Government

GovTech Global explores how data and emerging technologies are reshaping the public sector — from the challenges of adoption to the successes of putting new technology to work in government, bridging the gap between policy and practice.

Key Topics

The technologies shaping how public services are designed and delivered

AI & Data

Machine Learning

Upskilling & Culture Shift

Robotic Process Automation

Emerging Technology

AI Driven Organisations

AI has a brilliant capacity for enhancing data-driven decision-making and generating worthwhile insights. For public sector organisations, it’s worth finding a place for AI within the organisation’s agenda. It’s good to focus on the interaction between human and machine to discover what AI can solve for specific processes.

For example, the NHS currently uses artificial intelligence (AI) to help put doctors back on the front line rather than performing back-office administration. The referral process is automated, which helps to speed up triage functions and calculate reimbursement.

Illustration of a human brain merging with binary code and circuit lines, representing artificial intelligence

Augmented Reality, Virtual Reality and Intelligent System Interfaces

You’ve probably experienced issues with software in the past where interfaces aren’t up to scratch and instead of making your job easier, they’ve made it more difficult. An emerging trend for public sector organisations is an increased focus on the use of intelligent interfaces.

Things like natural language processing (NLP), augmented reality (AR), virtual reality (VR), auditory analytics and intelligent search facilities improve system interfaces. They can take a run-of-the-mill software and transform it into something increasingly successful and universally accessible.

Woman wearing a virtual reality headset and reaching out with her hands

Enhanced Connectivity & 5G

Enhanced connectivity means advanced networking – services such as 5G, ultra-broadband and edge computing. These advancements in connectivity can transform the public sector by enabling a more intelligent, easier digital journey for organisations and citizens alike.

WM5G in the West Midlands are a great example of this in action, implementing a 5G network for local authorities in the area. They’ve been working with healthcare in the area, from University Hospitals Birmingham to ambulance services to provide new functions such as remote monitoring of a patient’s vital signals, connected ambulances and wireless data connection to monitor implants.

Westminster Bridge and the Houses of Parliament beneath a network of connected lines

Insights

In-depth articles on how data and emerging technologies are reshaping public services — artificial intelligence, machine learning, connectivity, automation and the culture change behind them.

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