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Gareth Hole

Director, Robotics & AI - NICE

For more than 20 years Gareth has worked closely with government departments and agencies, as well as top-tier financial services, insurance and telco/media companies across the world.  His combined business and technical background has enabled him to work in partnership with these organisations to implement transformational change through the application of disruptive technologies, including robotic automation, cognitive & AI decisioning and real-time process optimisation. Gareth currently focuses on the Robotics & AI business for NICE in the UK & Ireland and works with strategic partners, like Hyperscience, to help organisations like HMRC and other government departments achieve excellence in citizen and colleague experience during their cognitive & automation journeys.